For the latest public health information
Federal updates: canada.ca/coronavirus
Quebec updates: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus
COVID-19 Self Assessment
If you believe you may be experiencing symptoms of COVID-19, take the online self-assessment first before calling 811.
Federal self-assessment: ca.thrive.health/covid19/en
Quebec self-assessment: https://covid19.quebec.ca/surveys/cdd2/introduction
Support for individuals
Having trouble figuring out what benefits you may qualify for? The Government of Canada's online tool can help you navigate the many COVID-19 related Emergency Benefit programs that we’ve announced to address the needs of Canadians. Click here to take the survey.
Support for business
The Government of Canada is working hard to help businesses during this uncertain time. For information on the Government of Canada’s efforts to support Canadian businesses through COVID-19, click here.
Canada Recovery Benefit (CRB)
The Canada Recovery Benefit gives income support to employed and self-employed individuals who are directly affected by COVID-19 and are not entitled to Employment Insurance (EI) benefits. The CRB is administered by the Canada Revenue Agency, and can be learned more about here.
Canada Emergency Wage Subsidy (CEWS)
As a Canadian employer whose business has been affected by COVID-19, you may be eligible for a wage subsidy from the federal government, retroactive from March 15, 2020, to December, 2020. The CEWS will also be available up until June of 2021. This wage subsidy can provide up to $1,129 per employee, per week, to enable you to re-hire workers previously laid off as a result of COVID-19, help prevent further job losses, and better position you to resume normal operations following the crisis. An additional 25% top-up subsidy for employers most affected by the pandemic is also available. Click here to apply for the CEWS.
Canada Emergency Business Account (CEBA)
To ensure that small businesses have access to the capital they need to see them through the current challenges, the Government of Canada has launched the new Canada Emergency Business Account, which has been implemented by eligible financial institutions in cooperation with Export Development Canada (EDC). This program provides interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced, due to the economic impacts of the COVID-19 virus. Click here to learn more.
Questions about CEBA, or the the status of your application? Call the new CEBA Call Centre at 1-888-324-4201 between 9 AM to 5PM (HNE), Monday to Friday. While they are unable to assess applications on site, the CEBA experts on this hotline will be able to address your questions about the program.
Business Credit Availability Program (BCAP)
If your business needs access to working capital to cover operational costs as a result of the COVID-19 pandemic, you may be eligible for the EDC BCAP Guarantee. This guarantee is for new operating lines of credit or new term loans to support your cash flow needs. Click here for addtional details.
Contact Service Canada
1-877-631-2657, 9 am to 5 pm HNE
Contact Canada Revenue Agency
Individual - 1-866-426-1527
Business - 1-866-841-1876
9am to 6pm HNE